Law Office Technology

Amicus Attorney, TimeMatters, PCLaw, HotDocs, Worldox, and other software for Law Firms.

Amicus Premium Edition and Date Light Savings Time

I had an instance today with one of my clients and their Amicus 2010 Premium Edition.  When they would put in appointments in Amicus,  they would not appear until the client exited the program and then re-entered it.  This can be very frustrating.  The solution is to get everyone out of Amicus:

 

  • Stop the PE Service and Daily Checks
  • Open SQL Studio Manager
  • Run this Query:  refreshfirmeventcache
  • Execute It
  • Start the PE Service and Daily Checks

 

Problem solved. 

Posted by Craig Bayer on March 15, 2010 at 06:38 PM in Amicus Attorney | Permalink | Comments (1) | TrackBack (0)

PCLaw Webinar on why / how to Upgrade to Version 10

I was in Cary, NC at LexisNexis this Tuesday.  While there I gave a webinar on why / how you should upgrade to version 10. Here is the link to that webinar.  I also created this White Paper which goes along with the webinar.

Posted by Craig Bayer on February 28, 2010 at 10:37 PM in PCLAW | Permalink | Comments (1) | TrackBack (0)

How to Speed up ITunes

If you are running ITunes on a windows machine,  it is probably the biggest resource hog.   Here are some tips to speed it up.

a

Delete the playlists above.  Delete all Playlists that are in Purple.  It takes ITunes a lot of resources to keep these up to date.  So if you never use them,  get rid of them. 

b

Go to the preferences and uncheck everything.  Don’t look for shared libraries.

c

Don’t look for Apple TV’s.

d

Don’t look for remote speakers.

Get the point,  you don’t want ITunes to look for any of this stuff, it takes up memory.  Uncheck it all. 

Posted by Craig Bayer on February 21, 2010 at 12:21 AM in Smartphones | Permalink | Comments (0) | TrackBack (0)

PCLaw Webinar on Upgrading Tips and Tricks

I will be at Lexis Headquarters in Cary, NC on February 23rd 1:00PM – 2:00PM Eastern to give a webinar on how to upgrade your PCLaw to Version 10.

Here is what will be covered:

-          The steps you need to take to prepare for your upgrade

-          How to verify your data integrity

-          What software updates are needed for your workstations

-          What backup systems you need to have in place

-          What you should do after you r upgrade is complete

-          Why you should upgrade now rather than waiting

o   Integrated case management tools

o   Physical closed files and document tracking in safe custody

o   Expanded rate exceptions, free adjustments and courtesy discounts

o   Scheduled data back up

Here is a copy of the whitepaper I created to go along with this: http://support.lexisnexis.com/lndownload/software/cic/PCLaw10_Upgrade_Checklist.pdf

Posted by Craig Bayer on February 20, 2010 at 11:43 AM in CLE, PCLAW | Permalink | Comments (0) | TrackBack (0)

Speaking for Lafayette Paralegal Association

I spoke for the New Orleans Paralegal Association this past Wednesday on and I will be speaking at the to the Lafayette Paralegal Association.

Topic: Creating Efficiency in the Law Office with Microsoft Outlook. 12:00 – 1:30PM 

Petroleum Club
111 Heymann Bouelvard,
Lafayette, LA f12:00 to 1:30 PM

Posted by Craig Bayer on February 19, 2010 at 03:51 PM in CLE | Permalink | Comments (0) | TrackBack (0)

How to shut off User Account Control in Windows 7

 

For certain programs like Amicus Attorney Version Vyou have to shut off user account control to install programs.  This has changed from Windows Vista.  Here is how you do it. 

Start –> Control Panel –> User Accounts

a2

 

a1

 

Move it to never notify.  This will effectively shut off User Account Control.  Install the program and then turn it back on. 

Posted by Craig Bayer on February 10, 2010 at 01:37 PM in Amicus Attorney, Microsoft, Vista, Windows | Permalink | Comments (0) | TrackBack (0)

How to send Emails to Groups in Amicus Attorney

 

Amicus Attorney makes it very easy to send an email to a specific group of people instead of selecting each one individually.  You just need to go to create a new email.  Change your option from All to Group Names

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Now all the groups for your contacts appear 

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For this example we will chose Clients.  Click OK

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All of our clients name appear in To.  Click Open

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Besides sending group emails to our contacts,  we can also use firm member groups. 

Change My Contacts to Firm Member(s)

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You can now select which firm members the email goes to.  In this example, we will chose the Associates Group

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This is the same  principle as when we send the email to our clients

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This email will go to everyone in our firm in the associates group. 

Posted by Craig Bayer on February 01, 2010 at 02:45 PM in Amicus Attorney | Permalink | Comments (0) | TrackBack (0)

All About Time and Fees in PCLaw

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Quick Timer

The Quick Timer can also be accessed from the windows menu. You can open up the quick timer without opening PCLaw, but you still have to log in. To be honest the Quick Timer is quite pointless, and we usual deleting it from the menu. It is the same as the Time Sheet, except harder to use, you can only see one entry at a time and cannot easily jump back and forth between entries.

If you Delay Post in the Quick Timer:

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It will show up in the Time Sheets as delayed post

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It you have your Time Sheet opened when you delay post, you will have delay post your Time Sheet to see that entry.

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Fee Sheet

Fee Sheets are just like the Time Sheet, except there is no place for Hours. There for, the Fee Sheet is perfect for contingency cases and anything with a fixed fee.

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Time Sheet is one of the best features of PCLaw. You can use the Timer, to record the exact time of each entry or you can manually override them. When you click ok, the Time Entries are posted to the matter and ledger. You can edit and find your time entries by either going to the Matter Manager and clicking on the Time Tab or going to the Register and clicking on the Time Tab.

Delay Post

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You might not be ready to post all your time entries yet. Delay Post, saves the Time Sheet so when you open it again, all the time entries are still there.

Time Sheet Settings

System Settings

· Options –>  System Settings –>  Data Entry will give you options to set the firm wide minimum time entry. You can override this by typing your entry in. It will also give you the option to save time in minutes instead of 10ths of the hour.

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· Options –> System Settings –>  Data Entry will also allow you to Hold Charges. If you check this off, the next time you log into pclaw, your will have this at the end of your time sheets:

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Work Station Settings

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Default to will allow us to choose what Lawyer to automatically always default to. If we uncheck Allow only one timer. We can run multiple time entries in PCLaw. That may be a bad idea.

Uncheck Carry Matter Nickname Forward on Time Sheet is a good policy to set. When you create your next time Entry, the Matter Knick Name will be blank instead of being filled out.

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Spell Check

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If you check Automatic on OK then when you attempt to Post your time entries, PCLaw will spell check them. I would have this checked for all my users.

Lagniappe

Calendar

Even if you are not using PCLaw for Practice Management, you still want to enable the Calendar. On TimeSheets, at the bottom, you click on Calendar.

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Look at all the information you get

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· Running Talley of Billable Work with a $ Value for the month

· Running Talley of Non Billable Work

· Days with no Time Highlighted in Red

· Easy way to see all the Time Entries

Posted by Craig Bayer on January 11, 2010 at 08:03 AM in PCLAW | Permalink | Comments (0) | TrackBack (0)

The iPhone is Secure Enough

I read an article about iPhone Security on the blog Ride the Lightning, which decried the iPhone and suggested that it not be used because of security flaws.  The main problem I have with articles like these is that my clients read them and immediately come after me for suggesting that they use an iPhone.  Obviously I am not immune to this, as the firm Strong & Hanni immediately banned the use of iPhones after reading this blog. 

In the post, there are some links to YouTube that show how easy it is to hack into an iPhone.  Since the post did not suggest what phone was totally secure, I decided to search YouTube to find the un-hackable phone.

No Blackberry (except for the Blackberry, the NSA spent four months making hacker proof for the President.) So there you go, get elected president and you can use your Blackberry.

No Windows Mobile

No Palm Pre, plus read this article: http://www.precentral.net/secure-hand-pre-and-security

What about Desktops?

No Windows XP

No Mac

There are no videos on how to hack a legal pad or typewriter, so these might be the only options for a totally secure firm.

To put matters into perspective, any geek off the street can hack into an XP Machine.  So if you have a desktop or laptop running XP, it is more unsecure then an iPhone or Blackberry.  Download The Ultimate BootDisk, burn it to a CD and you can easily boot to an XP machine and change all the passwords.  I used to have to do this all the time to help clients recover their data.  I guess you have to ask yourself, if you lose your iPhone, is the next person that picks it up going to be able to:

“First off you “jailbreak” the phone by placing it into recovery mode and installing a custom RAM disk to the iPhone.  Jonathan mentions that the tools are only available to law enforcement (nice thought, but not so); but also acknowledges that it is fairly simple to develop your own. Several products like Red Sn0w and Purple Ra1n are freely available to “jailbreak” the phone. You then install a Secure Shell (SSH) client to port the raw disk image onto your computer.”

If you have password protected your phone, the person that finds your iPhone also has to be able to:

“Jonathan has another demo where he replaces the passcode file with one that contains a blank password, effectively removing the unlock code.”

Now if you are attorney Michael Clayton and U-North has a crack team of ex CIA types bugging your law partners phones and killing them,  you probably want to dump what ever mobile device you have and conduct all meetings in a shower with the water going full blast.  For the rest of us, here are some steps to make your iPhone more secure:

1.  Password lock your iPhone.  Settings –> General –> Passcode Lock. 

This will make you type in a 4 digit password every time you want to use your iPhone.  After 10 failed attempts the phone will erase itself.  I know there is a way to hack this, but the average joe six pack that finds your iPhone will probably not know this.  One of the basic rules of security is to put in place obstacles that will make hackers look for an easier target.  This is one of those obstacles.

 

 

 

 

 

 

 

 

 

 

 

2. Purchase an app like Lost n Found.  These apps allow you to put some sort of contact information on the wallpaper of your iPhone.  If someone finds your lost iPhone, they will see a contact number.  If you have followed Step 1 and locked your phone, this is all they will see.  I guess it all comes down to your view of people.  Do you believe that most people are good and will attempt to return your phone, or are they NSA level hackers that will go through all your client data and sell it to opposing council and send an ethics complaint to the state bar?  It is a sick world.

3. Sign up for MobileMe so you can locate your phone via a website or remote wipe it if you lose it.  MobileMe will also allow you to send a text message to your lost phone and send out an annoying noise for two minutes so you can find it.  Now, if you lose your device, and the next person that finds it happens to carry around the tool that allows you to yank out the iPhone sim card, this will not work. 

If you follow these three steps, your iphone is going to be more secure then Windows XP, but not as secure as a typewriter. 

Posted by Craig Bayer on December 26, 2009 at 02:08 PM in Security, Smartphones | Permalink | Comments (1) | TrackBack (0)

Is it the iPhone or AT&T

Very good article in the Atlantic about AT&T’s network.  They offer the following quote:

Roger Entner, senior vice president for telecommunications research at Nielsen, said the iPhone's "air interface," the electronics in the phone that connect it to the cell towers, had shortcomings that "affect both voice and data." He said that in the eyes of the consumer, "the iPhone has the nimbus of infallibility, ergo, it's AT&T's fault." AT&T does not publicly defend itself because it will not criticize Apple under any circumstances, he said. AT&T and Apple both declined to comment on Mr. Entner's assessments.

I have been on the AT&T network in Louisiana since I got a cell phone.   I have run the Treo 600, 650, 680, 750 on the network.  Until June of this year I was using the AT&T Tilt.  Since then I have been using the iPhone 3GS.  The multiple Treo’s and the Tilt never had the dropped calls and connection issues the iPhone had.  I always had a sneaking suspicion that it might be the iPhone hardware or the software radio.  By having one exclusive carrier, Apple has a huge advantage.  If the iPhone was available on Sprint and Verizon as well, and the coverage sucked, the finger could be pointed directly at Apple.  In Canada, the iPhone is available on the Rogers Network.  I wonder if they have the same issues that the US user has?

Posted by Craig Bayer on December 17, 2009 at 11:06 AM in Smartphones | Permalink | Comments (0) | TrackBack (0)

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    • Amicus Premium Edition and Date Light Savings Time
    • PCLaw Webinar on why / how to Upgrade to Version 10
    • How to Speed up ITunes
    • PCLaw Webinar on Upgrading Tips and Tricks
    • Speaking for Lafayette Paralegal Association
    • How to shut off User Account Control in Windows 7
    • How to send Emails to Groups in Amicus Attorney
    • All About Time and Fees in PCLaw
    • The iPhone is Secure Enough
    • Is it the iPhone or ATT

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