Sometimes, people are supposed to call me back and never do. Here is how I setup a Tickler System to remind me. I use Amicus Attorney for practice management, but this will work in all systems like PCLAW, TimeMatters, and Outlook.
I use Amicus's Phone Call Manager to make Phone Calls. When either I leave a message or have that person tell me they will call me back, I immediately Create a TO DO or Task. I give it the Priority of Soon (Number 4) and Call it Awaiting Call from .... I have reserved that priority in our office for Awaiting Calls. You would be amazed at how quickly it fills up. This way I can track who should call me and when it gets to 7 days I usually call or email them back.
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