My perfect record of not having a virus affect a client's office has been broken. I have maintained this record for so long for two reasons:
1. Always made sure all computers were always patched with the latest windows updates.
2. Have up to date Antivirus software running on all machines.
I have 10 seat law firm using Trend Micro Client Server Messaging Security, which I believe is better then Norton Antivirus. One workstation stopped downloading and installing Windows Updates and got a virus. Trend Micro did not recognize this virus and did not delete or quarantine it. The virus began spamming and the result is my client is now blacklisted on several sites and their email productivity is shot. The virus was extremely hard to remove and we ended up having to unplug the machine and wiping it.
Windows Vista and Small Business Server R2 will make it more easier to manage updates and this will be a big help. As of now, I have to manually check to make sure that each machine is up-to-date, which I do, about once a month. It will be much better when I can log into a server and see what machines did not update.
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