I walked into a law firm last week to install Amicus Attorney on a new Vista Machine. As I entered the attorney's office, I noticed that he was on the phone with Microsoft Tech Support. He told me that he installed Adobe Professional 8 earlier that morning on his machine and when he tried to register it, Vista gave a fit and it crashed Adobe. He was on the phone with Adobe Tech Support for an hour and a half before they transferred him to Microsoft Tech Support which he had wasted another hour.
As we were waiting for tech support the attorney asked if I knew how to fix the problem. My response was, shut off User Account Control in Vista, register Adobe and turn it back on. He tried this and it worked. It took about 5 minutes. I am shocked that neither Adobe or Microsoft thought of this solution as in my experience it is the first thing to try when you have a vista issue. Warning, when you shut off User Account Control you must restart your workstation. I have posted directions on how to do this below.
Start --> Control Panel --> User Accounts --> Turn User Account Control on or off
Uncheck Use User Account Control (UAC) to help protect your computer
Restart the workstation
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