Law Office Technology

Remote Support for Mobile Phones

As our customers across the country know, we offer a wide variety of technologies to remote into your office and fix issues.  Setting up and supporting smart phones has been problematic because a consultant must actually be on site.  Law Office Technology's Support Desk now has the ability to remotely control mobile phones.  A consultant will send your phone  a text message which will prompt you to install some software and click yes to connect.  Once you do, we will be able to take over your phone.  Here are the following phones we can support: 

•  Palm Treo 700 w/wx
•  Palm Treo 750 (GSM version)
•  Moto Q
•  Samsung BlackJack

 

This list will continue to grow.

I never have to check my Voice Mail again!

I was lucky enough to go to the BCS National Championship this past week.  As with all LSU games I attend, Cell Phone service becomes a major issue.  It is impossible to check your voicemail when you have 100,000 people making calls and sending text messages.  By the next day I had over 15 messages and my voicemail was full.  As I was leaving New Orleans, it was very hard to listen to my messages and take notes.  I figured there had to be a way to get my voice messages sent to me as emails.

SimulScribe takes over your cell phones voice mail, transcribes the messages, and then emails them to you.  If there was a problem with the transcription, you can play the wave file attached to your email and listen to it.  You have unlimited voicemail storage and can print out a report of all your voice messages. 

This is one of those I cannot live without products.  I am never going to have to check my voicemail again.  I also never have to write anything down because it is in my outlook ready to be turned into a to do.

Check it out here

CLE 2-13-2007 in Alexandria on Small Firm Technology

Tom and I will be in Alexandria talking about Small Firm Technology for Law Firms.  You can register here.

A Lunch and Learn Program

Purchasing Essential Small Firm Technology
What is the right technology to equip a new law office or
to upgrade and replace existing software and equipment?

Date: Wednesday, February 13, 2008

Time: Program begins promptly at 11:30 a.m. A box lunch will be served after the program.
Place: LSU-Alexandria, Industry Room (Room #107) of Weldon “Bo” Nipper Technology Center.
For directions and a campus map, go to http://map.lsua.edu/.

CLE: 1 hour of Law Office Management credit

Speakers:Tom O’Connor from the Gulf Coast Legal Technology Center and
Craig Bayer from Law Office Technology.

Cost: $75 per person. Lunch is included in the fee.

PCLaw ADP Payroll Settings.

You will need to have the following GL Accounts in PCLaw before you setup the new ADP Payroll.

 

If you do not have the General Ledger Accounts setup in your PCLaw, you will need to add them.  

 

Options --> Lists --> GL Accounts

 

 

Check Payroll Account.

 

Close the ADP Payroll and re-open it. 

ISPs in Louisiana and Mississippi Do Not CHOOSE AT&T

I am currently setting up email hosting for a client of mine.  They have a Small Business Server and want to host their own email.  Not to get too technical but when you do this, you call up the ISP (Internet Service Provider) and make sure that their Reverse DNS Points to your server.  Every time I have to deal BellSouth, now AT&T, this is a nightmare.  As I write this, I have been transferred for the 10 times (1 Hour) and no one could help me.  When I call Cox Tech support to do this, it takes 1 call.