Add the Address to my Ignore List not working in Worldox GX3

If you have Worldox GX3 installed and send an email to someone,  the following window appears. 

If this person is not work related (Wife, Husband, Bookie) you might want to add them to the ignore list so this prompt will not come up everytime. 

I have had a couple of instances where this has not worked.  Basically Worldox does not save new addressess to the ignore list.

To fix this go to:

Users--> User Name  --> AppData --> Local --> Worldox

 

If there is not a folder called BACKUPS,  create it.  This will fix the issue.